Frequently Asked Questions

Do you ship internationally?+

Currently, we ship within the United States only. Complimentary shipping is included on all orders.

How long does shipping take?+

Orders ship within 1-2 business days. Standard delivery takes 3-5 business days after shipping.

What is your return policy?+

We offer a 30-day return policy. Items must be in original, unworn condition with tags attached. See our Return & Refund Policy for full details.

Are your products authentic?+

Yes, every piece comes with a guarantee of authenticity. We source directly and stand behind the quality of every item.

How do I care for my jewelry?+

Store pieces separately, clean with appropriate materials, and remove before swimming or exercising. See our jewelry care guide for detailed instructions.

Is shopping tax-free?+

Yes, all orders are tax-free. The price you see is the price you pay.

How can I contact customer service?+

Email us at info@lusso-brillante.com or call +1 703-438-5727. We respond within 24 hours, Monday through Friday.