Return & Refund Policy
30-Day Return Policy
We want you to love your purchase. If you are not completely satisfied, you may return your item within 30 days of delivery for a full refund.
Return Conditions
- Items must be in original, unworn condition
- All tags and packaging must be intact
- Items must be free from signs of wear, damage, or alteration
- Original packaging must be included
How to Initiate a Return
Email us at info@lusso-brillante.com with your order number and the reason for return. We will provide return instructions within 24 hours.
Refund Processing
Once we receive and inspect your returned item, a refund will be issued to your original payment method within 5-7 business days.
Non-Returnable Items
Custom or personalized items are not eligible for return unless they arrive damaged or defective.
Exchanges
To exchange an item, please return the original item for a refund and place a new order for the desired item.